Sorry this didn’t help. Identifying the fingerprint reader A fingerprint reader provides extra security for the computer. See your browser’s documentation for specific instructions. How satisfied are you with this reply? Didn’t find what you were looking for?

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If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen, and then click Start Over. All forum topics Previous Topic Next Topic. This thread is locked.

After disabling switchable graphics in the bios, I was able to get these drivers to install.

Then as suggested in another forum post, I first installed this: By swiping your finger perpendicular to the metallic sensor you can log on to the computer, a secure web page, or open a password protected program. Are you able to cingerprint to the computer with the alternate login method like entering the password?

If you have successfully logged on to Windows, click Finish to close the wizard. Tell us about your experience with our site.

Didn’t find what you were looking for? Device manager correctly fingerprin and shows the fingerprint sensor – however, the control panel says no biometric devices detected.


HP Notebook PCs – Setting Up a Fingerprint Reader Using Verisoft Access Manager

Tech support scams are an industry-wide issue where scammers attempt to trick scajner into paying for unnecessary technical support services. Select a finger shown on the hand graphic, and then slowly swipe your finger across the sensor. This site in other languages x. How does HP install software and gather data? You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone scannr is an official Microsoft global customer service number.

HP Probook 4540s Fingerprint Sensor not working

After registering your fingerprint you can log off and then use your registered fingers to log on to Windows. This page requires Javascript. How satisfied are you with this reply? Did this solve peobook problem? Message 1 of 4. Sorry this didn’t help. Modifications of the settings are at your own risk.

Message 2 of 4. See your browser’s documentation for specific instructions.

On HP notebook computers, the fingerprint reader is a small metallic sensor finyerprint near the keyboard or display. Thanks for marking this as the answer. Modify your browser’s settings to allow Javascript to execute. Multiple people can be registered to use the fingerprint reader if each person has an individual computer logon account. I then proceeded to uninstall HP protect tools and the validity driver for the fingerprint sensor, then made sure these services were running:.


HP ProBook s Fingerprint Scanner Board & Cable – 8k | eBay

Swipe the same finger across the sensor again until all four squares change color, and then click Next to register the finger print. Javascript is disabled in this browser. If you have a question create a new topic by clicking here and select the appropriate board.

Follow the steps below to set up the fingerprint reader. By using probooi site, you accept the Terms of Use and Rules of Participation.