You must be logged on as an Administrator. Install this software on a PC which is locally connected to the device you want to monitor. I have reset my computer back to before the printer stopped working. Then tested it on my second computer, on Windows 7 and the printer works. Answer questions, earn points and help others Answer questions. I cannot print from the printer in a network-shared environment. Click on ” Add a printer ” in the printer folder.

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Downloads | HLW | United States | Brother

Contact Us Product Registration. I restored my computer back to 3 months ago and the printer started working then updates posted and installed and it stopped again.

The way to find it is to click on the “Go” button on the printer brofher times in quick succession.

Helpful 16 Not Helpful Comment Flag. Title Description Release Date Version Size Enhanced Generic PCL Driver Recommended download if you have multiple Brother print devices on your network, you can use this driver instead of downloading specific drivers for each separate device.


Related Question My printer is offline. Visra on ” Add a printer ” in the printer folder.

Brother printer HL-2170W printer not working through Vista x64

This is a comprehensive file containing available drivers and software for the Brother machine. Instead, install one update at a time. The Test Print dialog appears. Very helpful Helpful Not helpful. Click on ” The printer that I want isn’ t listed “. Posted on Apr 04, The same solution worked for me on my HLDW. How does the information on this page help you? You must be logged on as an Administrator. If ” A port with that name already exists.

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Go to the Manuals section. Posted on Jan 21, I’m using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.

Thanks for your feedback, it helps us improve the site. I cannot print from the printer in a network-shared environment. In the first place, twofold watch that the printer is both on and associated.


I end up going into the router table to see what IP addresses are assigned where. For details, refer to the FAQ “I cannot print from my computer via network. Visit our Microsoft Answers Feedback Forum and let us know what you think. I wanted to follow up on this issue: The Test Print dialog appears. To avoid this problem, be sure to install the printer driver for the client Operating System to the server Operating System first.

Everytime I send something to the printer it goes to pending. This is an interactive wizard to help create and deploy locally or network connected Brother printer drivers.

Lately during the filling cycle water hammer is occurring. Go to the Manuals section. I did the main solution which worked, but I had the wrong IP address at first.